
756 Bordesley Green, Birmingham, West Midlands
This is one of a selection of Subway restaurants in the UK offering a fully Halal menu with no pork on premises. Offers toasted and cold submarine sandwiches, deli-style sandwiches, salads, wraps, crisps and freshly baked cookies and muffins. Many sandwiches have six grams of fat or less. Certified by the Islamic Foundation of Ireland. Open Monday - Saturday, 08:00-23:00; Sunday, 09:00-21:00.
Authorized halal by an Islamic organization. All food at this restaurant is certified halal.
Score reflects a halal certificate on file.
I recently had an experience at your establishment that I feel warrants your attention. I ordered a meal, and upon receiving it, I found the food to be unacceptably soggy. I brought this to the attention of the manager, a woman wearing a hijab, who had prepared and served the dish. Despite my clear feedback, she repeatedly asserted that the food was not soggy, but merely "soft." I have attached a photograph for your review, which clearly illustrates the white and soggy appearance of the item. I was quite surprised by her dismissive response and her refusal to offer a resolution, such as replacing the dish. Furthermore, when I requested her name, she declined to provide it, instead stating, "say it was the manager." This interaction occurred approximately three minutes ago. I found her conduct to be highly unprofessional.