KFC

AOA As most of the KFC's in Birmingham have gone halal I went into the one at yardley Birmingham. The halal certificate was not clearly displayed in the window and you had to go inside to find it on the counter. But ok atleast there is one. Now the issue is where HFA (halal food association) have approved the certificate, but the HMC (halal monitoring committee) refuse to. It all comes down to the audit. HFA just audit the place, chk the suppliers and make sure everything is halal whereas HMC visits the supplier and tries to go further down the food chain all the way to the slaughter houses

Google Reviewer

Google

Jan 17, 2026

1

Before I start, I jsut want to say - KFC is not a bad fast food spot It’s the experience that this certain branch give that makes it so bad. Firstly I order the new hot honey burger and it wasn’t that nice barely had any chicken and it was mainly breading and there’s nothing hot about it it’s like eating a breading burger covered in honey The main part - the service is SO BAD. They disregard the order number system and give people who ordered the same meal but after you. They ignore you when u ask if it’s ready or tell them ur number to update you, especially one lady st the front she completely disregards you. Let’s not even talk about the atmosphere of this kfc… my friends said the toilets smell better than the main part of the restaurant

Google Reviewer

Google

Oct 18, 2025

2

Food was fine but service was awful. It wasn't very busy but most tables were dirty and covered in previous diners meals (this is at 11.30am). Cleared our own. Ordered and part of my meal was missing. When I spoke to the man behind the counter, he looked at me like he didn't understand but eventually gave me what was missing. I then needed to use the toilet so went to ask for the key. He didn't say anything just spoke to him manager. He got the key, didn't say anything and was about to leave the counter when he started to talk to someone else on the customer side of the counter. He then gave him the key ans the man began to walk off. When I said, "excuse me, is that for me)" they said "oh yes, hes going to unlock it for you" The toilet roll also doesn't dispence more than small ripped bits of roll. All over awful place

Google Reviewer

Google

Sep 23, 2025

1

Food is good enough. But the customer service bad. One of the team member cleaning the floor. She look tried and she doesn’t recognise the customer on floor. She doing her work like robot. And when she cleaning that time one street beggar comes in the shop and begging for money but she didn’t notice that. Is it good? For customer service?

Google Reviewer

Google

Jun 21, 2025

1

The place is very good, I did not expect it to be this bad. The children's meal was very bad, as if the beans tasted bad, as if they were spoiled. I expect that the girls will get food poisoning from this meal. I do not recommend this restaurant to anyone. The prices are very expensive. The cola drink was like water because it was very light. There was something good in this meal, it was like a piece of pineapple. The price of the children's meal compared to its size is not good at all. It is a small bird's meal. The place is very, very noisy. The place is as if you are sitting in a garbage dump. Where is the Ministry of Health in this country? The government should give it one star or close it. There is a lot of garbage on the ground.

Google Reviewer

Google

Feb 8, 2025

5

Open late, so it's ideal if you're hungry after a visit to a venue. Lovely hot, freshly cooked food. It's a shame all stores don't give out plates anymore, so we used a tray instead. We l would still recommend this store.