
752 George Street, South Windsor, New South Wales
Part of the Guzman Y Gomez chain — see all 106 locationsGuzman y Gomez was founded in Sydney in 2006 by New Yorkers and childhood best friends Steven Marks and Robert Hazan. Steven, a former hedge fund manager, and Robert, who had a background in fashion wholesale and retail, both missed the authentic fresh flavours of Mexican cuisine that they had grown up with in America.
Staff has given verbal assurance of halal status. From corporate headquarters: 'The chicken at all GYG restaurants is Halal certified - a copy of the certificate can be emailed upon request. We do have Halal certified chicken across all our locations. We do however work with other non-Halal meats and we do not follow halal processes in the kitchen.'
Score reflects admin-confirmed halal status; no additional evidence on file yet.
Ordered online and said order had been recieved and would be ready in 5 minutes. I arrived 8 minutes later to be told they had no chicken ready and asked if I wanted beef or pork. I declined and was then told it would take 15 minutes for my order to be ready.........making it 23 to 25 minutes later than I ordered. I asked for a refund and the night manager Nitesh refused and said I would have to do it online. 3am with no other customers around and they still couldn't get an order sorted. Terrible customer service and a disgraceful manager. Pity because GYG food is so damn nice too