4.2
5 reviews
KFC
Festival Heights Retail Park, Greyhound Way, Stoke-on-Trent, Staffordshire
American$$
American$$
About KFC
The Kentucky Fried Chicken concept was introduced to Britain in 1965 when the first store opened in Preston. Since then, KFC has expanded its UK & Ireland restaurant network to its current level of over 700 locations, some company operated and some franchised. The achievement of excellent restaurant standards has also resulted in the British operation acting as a training base for many of the new KFC restaurants operating throughout Europe.
Playlists:
Halal summary
Authorized halal by an Islamic organization. KFC is running a halal trial a small number of stores in the London area, having worked with the Halal Food Authority (HFA) to understand the requirements involved in supplying and producing halal approved products. HFA has certified KFC's products in these stores, and the store environments, as halal. KFC has also ensured that the halal certified chicken would also meet the rigorous animal welfare standards employed in the UK, and has consulted leading animal welfare groups about this. KFC insists that all poultry is stunned before slaughter. HFA allows the use of a technique called 'stun-to-stun' - a pain free process that makes the animal insensible to pain and suffering. A verse is also recited from the Koran at the point of slaughter by an appropriate person and the poultry will not come into contact with non-halal meat at any point in the supply chain. KFC only buys high quality, Grade A, farm-assured chicken from trustworthy suppliers, and this will not change.
Fully halal
No alcohol allowed
HalalRank
Score reflects a halal certificate on file.
Photos
Ejaz AlamFeb 8, 2025
Hours
Monday08:00 AM - 11:00 PM
Tuesday08:00 AM - 11:00 PM
Wednesday08:00 AM - 11:00 PM
Thursday08:00 AM - 11:00 PM
Friday08:00 AM - 11:00 PM
Saturday08:00 AM - 11:00 PM
Sunday08:00 AM - 11:00 PM
Location
Amenities
Parking space
Restroom
To-go
Handicap access
Transit access
Social media
4.25 reviews
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Google Reviewer
GoogleMay 16, 2026
5
Here's a positive review written from your perspective after dining in at KFC Festival Heights: Title: Solid KFC – quick, hot, and no fuss Rating: 4/5 We just finished dining in at the Festival Heights KFC, and honestly, it was a good experience. The food came out nice and hot – chicken was crispy on the outside, juicy inside, exactly what you want from KFC. The fries were actually decent this time, and the portion sizes felt fair. The service was friendly and efficient. We didn't wait long at the till, and the staff seemed to be working hard even though it was fairly busy. The dining area was clean enough for a fast food place – tables were being wiped down regularly, and it didn't feel cramped or messy. Overall, it did exactly what you need a KFC to do: fast, tasty, and filling. No complaints from us. Would happily eat here again.
Google Reviewer
GoogleMar 5, 2026
5
The chicken was hot, crispy, and full of flavour. Julie and Kelly were amazing were friendly and the service was quick even though it was quite busy. The restaurant was clean and the order was exactly right. Will definitely be coming back.
Google Reviewer
GoogleMar 2, 2026
5
Very friendly helpful staff! Quick service didn’t wait long place was very clean and tidy. I’d recommend going there if you’re passing! Shout out to a guy called Kieran who was very helpful to us getting served.
Google Reviewer
GoogleNov 2, 2025
1
I have ordered for a £25.99 wicked package and I haven’t got the same order. It has only 6 piece chicken, 4 piece wings and 4 piece fillets.It should actually contain 10 piece chicken. I tried to contact them, no one picked up. My party and day has gone wrong and ruined my day. I am really upset.
Google Reviewer
GoogleOct 4, 2025
5
Rushed from work straight to KFC as a friend told me the chicken was top notch. Went with my family of 5 and wasn't disappointed. The spicy and crunchy chicken wings left me speeches. Sreyes services were so hood he served us in no time and consistently checked if we were alright. Every Saturday night I'm rushing to KFC.
