
Chaiiwala began in Leicester in 2015 with a simple, almost stubborn idea: bring the cardamom-and-ginger karak our founders grew up with, the cup served in family kitchens and roadside dhabas across South Asia, to the British high street, properly. No syrups. No shortcuts. A seven-spice blend, whole milk, slow brewing, pulled long the way it’s done back home. The first store opened its doors in Leicester, and the queue made the case. People weren’t just looking for a chaii, they were looking for the cup that meant home. Ten years on, we’re 115 stores strong across the UK, Canada and growing, pouring over 100 million cups, and still brewing each one the way our founders learned in Mumbai.
Staff has given verbal assurance of halal status. All the food served here is certified halal.
Score reflects admin-confirmed halal status; no additional evidence on file yet.
I really really want to like this place but somehow it’s really hard not to (at the moment). Heard about this place and went here on Sunday late afternoon. They’re closed for an hr, for whatever reason. We walked around and ate elsewhere and come back to try the chai kettle and some dessert. Came back and it’s opened, the place is packed both inside and outside…they do have both seating inside and outside. Th place is somewhat clean, too many people and lack of cleaning by staff. Staff doesn’t seem happy to work there with their long face with no greeting bc nor courtesy manner. Heard people was telling that the wait is long and they ran out of thing without letting them know and they just sat “no” and that is that. Good variety choices menu. But decided to just ordered a kettle…yes got the long face and no “hi” now “thank you”, just the long face expression of “why am I here”. Yes we tipped. The interior is quite nice and mixed for Bollywood vibe. Love it here since it’s right on the corner of the strip and both street so quite nice. Waited over 25mins from the outside and we moved inside and I asked if it’s will be done anytime and got answer “5mins”. When they got it, they just called to come over and pick it up. Okey, so glad that I tipped and didn’t order more. The drink is fantastic, but the tables are dirty from previous customers, yup we cleaned ourselves. I would give this place a five easy but with the service, long wait and dirty table…well, maybe next time.