
Chaiiwala began in Leicester in 2015 with a simple, almost stubborn idea: bring the cardamom-and-ginger karak our founders grew up with, the cup served in family kitchens and roadside dhabas across South Asia, to the British high street, properly. No syrups. No shortcuts. A seven-spice blend, whole milk, slow brewing, pulled long the way it’s done back home. The first store opened its doors in Leicester, and the queue made the case. People weren’t just looking for a chaii, they were looking for the cup that meant home. Ten years on, we’re 115 stores strong across the UK, Canada and growing, pouring over 100 million cups, and still brewing each one the way our founders learned in Mumbai.
Staff has given verbal assurance of halal status. All the food served here is certified halal.
Score reflects a halal certificate on file.
I recently picked up a pastry and pistachio milk cake from Chaiiwala, and I must say it was a delightful experience. The pastry was fresh, light, and the pistachio milk cake was rich, moist, and full of flavor. What made my visit even better was the excellent customer service. The cashier, Sana, served me with great politeness and respect. She was warm, welcoming, and attentive, which truly added to the overall experience. I really appreciate both the quality of the food and the service, and I’ll definitely be coming back again. Highly recommended!