Zabihah
53,000+ halal places · Free
922 S Walter Reed Dr, Arlington, VA
Los Chamacos Mexican Restaurant is a Mexican establishment located in Arlington, Virginia that serves dishes including chilaquiles, fajitas, quesabirria tacos, tamales, and burritos at moderate prices. The restaurant maintains a casual dining atmosphere with table service and offers free street parking in the evening. Customer experiences regarding food quality and service consistency have varied, with some patrons reporting satisfactory portion sizes and friendly staff while others noted inconsistencies in preparation and flavor.
Staff has given verbal assurance of halal status. All food at this restaurant is certified halal.
Score reflects admin-confirmed halal status; no additional evidence on file yet.
(1/5) This was one of the worst food and customer service experiences I've ever had. We ordered three chilaquiles, and every single order was wrong. * The first order was missing the egg. When we called, the so-called manager said | "didn't pay for the egg" -- but the app shows that price as the item. If the egg is extra, then the app should clearly say that. How am I supposed to know I need to pay more if it's not showing? If I needed to pay for it, I would've paid for it, but the app did not indicate that at all. That is their mistake, not mine. On top of that, the order had way too much onion and almost no sauce. Chilaquiles without sauce are NOT chilaquiles. * The second order was the same -- dry, barely any sauce, and literally 2-3 tiny pieces of chicken (you can clearly see it in the photo). * The third order was dangerous. We clearly requested NO ONION because my friend is ALLERGIC, and they still added a lot of onion. When we called to fix THEIR mistake, the woman who answered said she was the manager and was rude and aggressive. She said we "didn't pay for the egg," demanded proof of my friend's allergy, and then told us to bring the food back because they "couldn't come pick it up." I paid a $7 delivery fee plus tip, ordered online because I was sick, and they still expected me to drive the food back for THEIR mistake? Completely unacceptable. On top of that, she started yelling, calling me "mamacita", and screaming over the phone. That is beyond disrespectful and extremely unprofessional behavior, especially from someone claiming to be a manager. Between the poor food quality, ignored allergy request, and hostile customer service, this place is a hard DO NOT RECOMMEND. I will never order from here again. If there were -10 stars, that's exactly what this place deserves.
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