
288 Centre Dandenong Road, Moorabbin Airport, Victoria
Part of the Guzman Y Gomez chain — see all 106 locationsGuzman y Gomez was founded in Sydney in 2006 by New Yorkers and childhood best friends Steven Marks and Robert Hazan. Steven, a former hedge fund manager, and Robert, who had a background in fashion wholesale and retail, both missed the authentic fresh flavours of Mexican cuisine that they had grown up with in America.
Staff has given verbal assurance of halal status. From corporate headquarters: 'The chicken at all GYG restaurants is Halal certified - a copy of the certificate can be emailed upon request. We do have Halal certified chicken across all our locations. We do however work with other non-Halal meats and we do not follow halal processes in the kitchen.'
Score reflects a halal certificate on file.
This was one of the worst dining experiences I’ve had. The restaurant was extremely disorganized, even though there were around 8–10 staff members working. We stood at the cashier for over 10 minutes before anyone acknowledged us or took our order. After ordering, we waited around 40–45 minutes for our meals. The portion sizes were disappointing despite ordering a large meal, the serving was very small. The food itself was also poor. The shiitake mushrooms and beef didn’t look fresh and tasted unpleasant. The chips were heavily seasoned with far too much salt and flavouring, making difficult to enjoy. We also found the restaurant to be very unsanitary and it didn’t feel like a safe or hygienic environment. The cleanliness of the premises was concerning and did not meet the standard expected of a food establishment. we waited almost an hour for a single cup of coffee. We followed up several times and were repeatedly told, “Just 2 more minutes,” but each time we ended up waiting another 15 minutes. The restaurant wasn’t even busy, so there was no obvious reason for such a long delay. When the coffee finally arrived, it barely tasted like coffee. The food quality, service, cleanliness, and organisation were all very disappointing. Unfortunately, I wouldn’t recommend this place based on my experience.