Zabihah
53,000+ halal places · Free
We were born in South Africa, with a blend of Portuguese and British culture along the way. It all started in Mozambique, home of the hot sun, rich soil... and African Bird’s Eye Chillies. Also known as PERi-PERi. Small but mighty, these chillies have been used for centuries in local Mozambiquan cooking. The Portuguese then added a squeeze of lemon and kick of garlic to make the first PERi-PERi sauce. Used on just about anything, they found it was the ultimate baste for flame-grilling spatchcocked chicken. And it wasn’t long before two friends in Johannesburg came to experience the taste of PERi-PERi chicken and Nando’s was born. Fast forward a few years, restaurants and Fino Pittas and today, the Nando’s PERi-PERi you know and love still pays homage to those roots.
Staff has given verbal assurance of halal status. From the management: 'Our halal chicken is authorised by leading Halal Food Authorities. The quality, welfare and health of our chicken is a priority and our UK suppliers follow the strict Red Tractor Farm Assurance Standards. Our halal chickens are pre-stunned to minimise suffering and fear before they're hand-slaughtered. All our halal products are kept separate at our suppliers and in our distribution centres. And our restaurants with halal-friendly options are only allowed to receive chicken from our approved distribution centre. In these restaurants, we only serve chicken that's certified halal. And as we don’t handle any pork ingredients, there’s no chance of cross-contamination'
Score reflects a halal certificate on file.
I had a really disappointing experience at Nando’s due to the poor customer service. The staff were unhelpful and completely unwilling to accommodate even simple requests. Lakshith staff member was extremely unwelcoming and came across like he did not care about the customer at all. He was more interested in control and power, you could observe this the way he also spoke to his staff, not only to visitors. Also, I would have liked Kowsar to show a little more compassion and understanding. Instead of trying to resolve the issue or show any understanding, they came across as dismissive and uninterested. I have visited this branch a number of times and the experience was a lot better, there are very small requests which can be accommodated at supervisors discretion, for example, changing 1 food item, or applying a discount for the sake of £4, which every other branch has done. This is the first time, the whole visit was frustrating and uncomfortable, and it definitely took away from the dining experience. I expect much better service from a place like Nando’s, and unfortunately this visit fell far below that standard. Considering my family who was with me, showcased and represented the nandos brand through being in direct involvement in the Saka advert last year, playing a vital role in the ad to market and promote the establishment. The staff providing a minimal service to its customers is very important, and if they don't care, perhaps being in the food industry, isn't the right choice of career.
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