Cava Grill

Anonymous

Yelp

Apr 9, 2024

5

Fresh tasting food, friendly and quick service, but very crowded at lunchtime (which is good that it’s popular!). Wish there was more seating for a party of 3-4 (lots of spaces for parties of 2). Also, a little loud, so maybe light music could help the ambiance. Parking spaces are also pretty tight.

Anonymous

Yelp

Apr 8, 2024

5

The food and taste is amazing! Definitely will be coming back every time I’m visiting Irving

Anonymous

Yelp

Aug 29, 2023

1

Usually, I'm not one to complain on a review but I ordered two bowls online for takeout a few days ago, and it was a horrible experience. When I arrived the place was in a frenzy, you could tell its poorly managed. I felt bad for the kid in highschool scrambling to make all the orders. When I picked up my order and opened it at home, the bowl was 1/5 full, the steak was completely burnt, and the rice in my gf's bowl was rock hard. Usually, we don't go to this location, and now I remember why. Waste of $30

Anonymous

Yelp

Jun 24, 2023

5

This place was really good! If you are looking for a great tasting healthy meal, this is your place to go. Not only was the food delicious, but the customer service was also exceptional. I had the spicy chicken, the spicy meatballs and the steak and they all had great flavor (although the steak could use a little work). Overall, I was extremely happy that I stopped there to eat and will definitely visit again.

Anonymous

Yelp

Apr 5, 2023

1

Always forgot to give the sauce!!! We ordered 8 bowls, but we only got one set of sauce!!! The whole point of having a salad bowl is the dressing!!! I'm extremely frustrated with their service!!! ???

Anonymous

Yelp

Oct 24, 2022

3

Customer Service needs to improve, especially the attitude and the demeanor of the employees. Each and every time I visit the customer service has been consistent, employees appear unhappy to be working there, hardly seen an attempt to crack a smile, looks robotic, lack of eye contact. Times when I went to pick up an online order no one would acknowledge my presence or approach to ask if I needed any assistance? The individuals working behind the grill would keep their heads down or would not engage or ask or get someone to assist. I have never ever seen someone identify themselves as a team lead, supervisor or manager who steps forward and observes if everything is running smoothly or if any customer needs assistance. This has to be addressed and improve and it can affect the bottom line of the business in the long run with other similar businesses vying for a share of the revenues and business.

Anonymous

Yelp

Jul 4, 2022

2

Food was good, but I found a strip of fabric in my drink. Staff offered a refund and to give me a new cup. I declined the renewed beverage, having lost my taste for fountain drinks.

Anonymous

Yelp

May 10, 2022

5

On Monday it was my first time trying Cava and my experience was AMAZING!!!! From the moment I walked in, the staff greeted me w a smile and excellent service. The 2 guys who were working there were extremely helpful and nice. The food was super delicious and fresh!!! I can’t wait to come back again and enjoy their amazing food.??