
35 Lone Pine Road, Coldwater, ON
Part of the Hero Certified Burgers chain — see all 30 locationsHero Certified Burger is a fresh, new concept in the highly competitive fast food market. Our goal is to deliver the best tasting food and the highest quality service to each and every Hero Certified Burger customer. Hero Certified Burgers is the first Canadian franchise to offer 100% Heritage Angus Beef produced by a small group of ranchers in Western Canada. Heritage Angus Beef is sustainably raised with care for both the livestock and land being in the forefront of their production practices.
Staff has given verbal assurance of halal status. From the management: 'At Hero Certified Burgers, we hereby affirm and guarantee that all our beef and chicken products are halal compliant.'
Score reflects a halal certificate on file.
The food is horrible. Burgers look like nothing even close to any sort of meat and the cheese in the Putin looked and tasted like rubber. Just to give you an idea, Its 10 times worst than McDonalds.
Food is good and fresh, cooked to order, but the service is definitely lacking. And by the way I see the owners responding to some of these comments with no accountability, I can see why the staff here also lack customer service skills… yikes. Tried to save some time on my way home from work by placing an online order, but online ordering not available for this location. Placed my order in store instead but unfortunately one of the items I wanted (Nashville fries) they said they didn’t have a button for on the terminal. After some unproductive problem solving on their end, I suggested charging me for regular fries but cooking the Nashville fries instead which are both the same price, and this suggested came like some sort of revelation to them. Another thing to mention, the young man at the counter had his AirPod in and cellphone out the whole time while taking my order, which is totally unprofessional.