Roma Palace

Poor, rude customer service, lack of hygiene and cleanliness, and Zabihah status is doubtful

My family and I went to this restaurant today for my parents' 35th anniversary. The service was terrible, they said we couldn't use any additional seats outside the long table that was arranged. We had 33 people there for the buffet. The owner/manager, Rajni, is a rude woman that does NOT know how to speak with customers. oh and a waiter spit in my sister's drink. They have lost at least 100 customers today due to poor service and disgusting behavior. And I WILL be contacting the health department and better business bureau.

This is one of the first places that comes to my mind when I feel like taking friends out to eat some Indian food. If you go for lunch, it's very affordable, and you will get a good selection of dishes to try from. The food isn't spicy, but at the same time, it is flavorsome. The workers here are always friendly and constantly refilling your glass of water; which is really sweet of them. :) I highly recommend anyone to try this place out.

We had their weekend buffet food did look fresh but 3 of 4 people threw up by the evening. Maybe some of the dish was stale or not sure what could have caused this, from the look and taste everything including the sitting arrangement was good. Not sure we want to try this food again.

Food was good. Reasonable price. Had Ramadan buffet. The owners and workers are non-muslims but they made every accomodation for Maghrib prayers. They were very respectful as well.