
Chaiiwala began in Leicester in 2015 with a simple, almost stubborn idea: bring the cardamom-and-ginger karak our founders grew up with, the cup served in family kitchens and roadside dhabas across South Asia, to the British high street, properly. No syrups. No shortcuts. A seven-spice blend, whole milk, slow brewing, pulled long the way it’s done back home. The first store opened its doors in Leicester, and the queue made the case. People weren’t just looking for a chaii, they were looking for the cup that meant home. Ten years on, we’re 115 stores strong across the UK, Canada and growing, pouring over 100 million cups, and still brewing each one the way our founders learned in Mumbai.
Staff has given verbal assurance of halal status. All the food served here is certified halal.
Score reflects admin-confirmed halal status; no additional evidence on file yet.
Ordered for delivery. The food is well presented and packaged extremely well. They ran out of an item and called to offer alternatives which was nice. Good customer service. The food tastes really good. The standouts for me were the rotis and the masala beans. Where they are let down is either on the portion size or the cost. It's not good value for money. They either need to drop the costs or increase the size of what you get. We spent about £50 for three people and the volume of food was small. You also pay a much higher price on just eat Vs ordering direct (sometimes, £2 more per item on justeat). Considering most of the meal is composed of vegetables and bread, whilst tasty, it's hard to justify another order.