
44 Park Street, West Springfield, MA
Part of the Shah's Halal Food chain — see all 98 locationsEstablished in 2005 with one food cart in Richmond Hill, Queens, Shah’s Halal is now a 100% Halal certified international brand with over 130 plus locations. Headquartered in New York, we are a family-owned business, focused on providing a friendly and superb customer experience to audiences worldwide.
Staff has given verbal assurance of halal status. From the management: 'All of our food is prepared in our USDA approved facility, and all of our dishes are 100% certified halal.'
Score reflects admin-confirmed halal status; no additional evidence on file yet.
Honestly, I want to understand what happens to the people who work there. It’s the fifth time I order food here and it’s the fifth time people do something different from what I actually order. I don’t know if they don’t know how to read the instructions or they just don’t feel like doing their job well. At first I thought and had patience because I said well it’s already late they must be tired, but this is repeated two three four five times? It’s not fair to pay for something so mediocre. I have ordered the gyros with little sauce, but they don’t go and put a lot sauce thing that the bread even breaks from how wet it is. Now after so many failures I said let’s order the sauces on the side and guess what happened? Even the sauces were not in the bag. The food was spicy when I didn’t even order anything spicy. So, how do we understand each other? Because it’s really frustrating and unfortunately I had to order food from there because it’s the only place open so late near my house. Who is going to give me back the money for this disaster?