
2102 11th Avenue, Regina, SK
Gong Cha is a Chinese term for the act of offering the best tea to the Emperor. It represents teas and beverages of the highest and finest quality, fit for royalty. Today, the Gong cha company is dedicated to the same principal of providing premium products to its customers around the globe. Gong cha promises to inspire the human spirit and create happiness with a perfect cup of tea.
The menus clearly state that halal food is served. All food at this restaurant is certified halal.
Score reflects admin-confirmed halal status; no additional evidence on file yet.
I visited the Gong Cha location on Gordon Road on January 12, 2026. I ordered a drink at the counter, but the service I received from a female staff member was very disappointing. Her English was very difficult to understand, and she spoke extremely quietly. When I could not hear her clearly and asked her to repeat herself, she seemed annoyed and impatient. When she asked about the sugar level, she spoke so softly that I couldn’t hear at all, and instead of explaining politely, she pointed at a note paper with a very unfriendly attitude. I don’t understand why I had to receive such discomfort. I did nothing wrong — I was simply a customer trying to place an order. Throughout the entire interaction, I did not receive a single smile or any basic customer service courtesy. I paid for my drink like any other customer. I was not asking for anything for free. I believe customers deserve to be treated with respect, patience, and basic politeness. I truly hope this staff member can improve her attitude and customer service, because this experience left me very disappointed.