Karak House Coffee

Google Reviewer

Google

May 27, 2026

1

So, I'm taking time out of my day to leave a review on a coffee shop, because I think potential customers should be aware and customers in general should be treated better. This isn't always the case but most of the time the phrase, "the customer is always right" needs to be remembered when you own a business. We came here to do some studying/ school work a few days ago. First of all it's super HOT inside. Not sure if they are saving money by not running the AC but this doesn't set up a comfortable environment. The coffee and cheesecake was decent but from other reviews it sounds like none of it is fresh and is delivered weekly. Now for the motivation for this review... It turns out after 5:00pm the larger tables aren't allowed to have laptops on them. What? Basically, you have to either switch to a smaller table, or leave the cafe. I left the cafe to go next door to run a quick errand while my wife was still studying and during this time one of the owners or managers of the shop told my wife about the 5:00pm rule and asked her to move tables. When she responded that there were no more small tables available, he told her to "go sit outside". I'm going to stop here as there is more to the story. There are plenty of cafes around. No need to support coffee shops that create a bad environment or don't want people coming there to do work on their laptops.

Google Reviewer

Google

Feb 27, 2026

2

I am usually very good about leaving positive reviews where I enjoy the food... I have to say while the food and tea were wonderful I was quite surprised at the fact that their bathroom was out of order. Of course at first I didn't think anything of it and respectfully asked where I could go to wash my hands and use the bathroom. I was told to walk over to Ralph's and so I went. To my surprise I was told the bathroom inside Ralph's was out of order as well. Then I started noticing that all the businesses along this row were either closed or had no bathrooms for public use. (Except the pizza place-which I promptly will support going forward). For being a tea house and a space where you expect people to hang out and spend money on food a bathroom should be a minimum requirement. Not only for your staff so that they can wash their hands but also for your customers. I did not complain about the issue however as I figured this was an anomaly. So imagine my surprise when I have mentioned the place to a few friends and pointed out that the bathroom was out of order just to find out that not only they have been out of order every time all of my friends have visited but that this has spanned over a long period of time. I am super disappointed in this aspect of this store and will probably not visit there again unless they make their bathroom available to the public again. To expect someone to come and spend time in your coffee shop but not be able to wash their hands before they eat or use the bathroom when you're selling tea (a liquid) is silly. My biggest issue though is the bold-faced lie that the bathroom is out of order instead of "we don't want to allow the public to use our bathroom". And if your bathroom is really out of order how much does it cost to bring in a plumber because I spent over $100 buying tea, refills and desserts in the hour I was there. We visited last Sat and again on Wed. Two months .... Still no response

Google Reviewer

Google

Oct 31, 2025

3

The matchas are good. The regular basque cheesecake is good but the chocolate one is not. Its not as creamy and too much chocolate but i guess it is what it is. The piece is also very small compared to the regular one that I had. Both were over 30 bucks which is pretty pricey.

Google Reviewer

Google

Oct 15, 2025

5

No:1 Karak Chai I had in the US. Well brewed. Perfect milk and tea consistency. Freshly made every hour so it tastes fresh. The ambience was relaxing. We had a very enjoyable time. Must visit.

Google Reviewer

Google

Sep 29, 2025

5

After my appointment, my husband took me to Karak House because he’d been telling me how amazing their lattes are. I finally got to try one today, and I have to say—it was one of the best lattes I’ve ever had! We ordered the Karak Latte, and I was so impressed with not only the flavor but also the cute design on top. The service was quick, the café was clean, and the overall vibe was cozy and perfect for relaxing. Definitely a spot I’ll be coming back to!