Al Sanabel Bakery |
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816 South Brookhurst Street, Anaheim, CA 92804
Small bakery which focuses on Arabic pizzas of sort (Lahmajeen, Zaatar, etc). It's located in a strip mall and a bit hard to find. Fast food seating. There is an area with a privacy curtain for sisters who wear niqab. Added on September 18, 2007 and last updated 3 years ago
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The staff of this restaurant has verbally confirmed halal status.
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★☆☆☆☆ HORRIBLE, HORRENDOUS, TERRIBLE Customer Service!
Stay away from this location if you care about your health and/or appreciation for your business because this people will not!
It was the very first time when wife and I decided to try their food because we were happened to be at the area. It was late at night and these people were the only ones opened at that time. Since we had not much of a choice, we decided to go for it and it turn out to be a biggest mistake of our life!
We brought our food home and wife started to eat her Shawerma sandwich. After eating half of her sandwich, she decided to unwrap the bread to see what's inside.
Right away she screams because there was a DEAD FLY INSIDE! I am really not joking or lying and I am dead serious about what I am saying. Again, there was this DEAD FLY which was also fried along with the other ingredients and it was inside the sandwich!
My wife wanted to file a complaint with the city right away but I told her to wait and hear the owner's side of the story first. I just wanted to give benefit of the doubt to the owner/chef and get over it.
After finally getting hold of the owner 2 days after the event, I told him the whole scenario. He started to acting like I am lying or something like that. He did apologize but it was not sincere at all! He told me to come to the store for refund or replacement.
I went to the store and his staff gave me the rudest and unfriendlier welcome I have ever received from anyone. Specially, this guy at the register was giving me all this negative attitude even though I was not taking out on him. All I did with him was asked for the owner just like it was told to me phone.
After waiting for 15 mins or so, this guy with dirty apron appeared from the kitchen and acted like he didn't know anything about me and why I am there for.
There was no apology or anything like that what so ever for what I have gone through even though he clearly saw that I was upset and I also told him that all I want is my money and will never come back to his store again. He did give my money back without tax and I left not fully satisfied.
I told my wife right away to complaint with the city which she did because these people did not deserve any of my courtesy or benefit of the doubt.
Again, since these people are busy they will not care about your business or your problem at all! So it is up to you to still go here.
I will definitely die of hunger but will never go here! Posted on April 5, 2013 |
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★★★★★ I come here fairly often for the great food! They make great bakery items, such as lahmbajaan, but their best food is probably their combo plates. True arabic style kabob, reminds me of makkah food. Service is slow but owner/workers are very friendly. Posted on February 12, 2013 |
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★★★★★ Brother is nice and service was fast. Food was good except the beef pieces were rough. Like arabic food in general the kabobs dont have much flavor. My personal favorite is their pizza and all the various zataars they offer and their falafel. In the future im staying away from the beef and chicke plates. Good food and well priced. Posted on November 27, 2011 |
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★★★☆☆ We went with a party of 6. Service can be better... Did not even give us plates. Just threw the pizzas on a serving tray for the whole family. The quality of the food wasn't all that either, I think there are better places to visit on the street. Posted on June 27, 2011 |
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★★★★★ Good food and service. Will definitely go back. Posted on May 24, 2011 |
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★☆☆☆☆ Food was not good and they made me wait half an hour for a take out order, meanwhile 4 people came and ordered after me and received food. I do not think I will not be going back. Posted on December 21, 2007 |
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★★★★★ I can't believe this place is not on Zabihah yet. It's a great place with excellent food. I've been here with my family tens of times by now. Their food includes Sphihas which are sort of Arabic pizzas. The food is light and tasty and they serve quite a variety (including vegetarian options). The restaurant is family friendly and nice to sit in and always kept clean. I highly recommend this place to eat in or to order out. Makes a great meal that is quick to heat. Posted on September 18, 2007 |
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