★☆☆☆☆ I hate the staff here! They are rude, make the same mistakes constantly and then no acceptance of mistake or apology.
1- My husband works 18 hour shifts everyday and we order our meat from here and get it after a thirty five minute drive to the place on a day he gets off. They have us meat cubes wrong the first time by not dividing them in one pound bags but we let it go because maybe they forgot our instructions
2- Twice they sent us the wrong chicken order and the next day we had to drive all the way to Edison just to return it. They first talk to us on the phone and say 'You have to come today! Or else we don't exchange it.' Fine, we respect the rules but we go there and no manners to be polite.They don't even realize that it is a difficult trip
3- The second time they make the mistake I call the same day and they checked that I had made them write 'cubes' but they gave me mince. First the cashier is like on the phone 'We gave what is written', then when he checked his mistake he goes 'oh yeah'. I said I am coming the next day and when my husband went they say 'We thought you are only coming to return the meat'. My husband had to stand for 40 minutes for them to exchange, he provided his receipt and everything . Not even once did they apologize or admit their fault.
I hope someone else makes a halal meat store because these rude people least care of their customers and because they are making money their noses are high up in pride and arrogance. I will drive somewhere farther from now to get my halal meat and chicken because I can't stand being treated this disrespectfully when it isn't even my fault!
I hope these rude people start having all their customers transfer elsewhere so they learn a lesson and I would avoid saying all this because I am from the same nation as Shalimar people but even though they originate from my country, I have to tell you all these people are PATHETIC! Posted on June 9, 2014