|★★★★★ The food is so good! We had the Philly cheesesteak, fries and chicken tenders... Delicious! I will definitely go back.|
|★★★★★ I love all their menu items, but the Nihari, with tarhka, adrak, hara dhanya, baghari pyaaz, deserves a BIG thank you, jazak Allaah khair!|
|★ Agreed with last review from nadeemzaidi47. I think owner is doing own good reviews, NOT going back again.|
I'm careless what you think and I don't have to creat any ID to distroy your business, I think you just want to heat good reviews and think only those reviews are honest reviews....
Hot N Crunchy responds: We appreciate your Honest review and hate to lose your business. With grace of Allah we're doing very well and our loyal customers come and regularly dine with us regardless of good/bad reviews.
|★★★★★ Oh..my..god!! I love this place!! I am so happy ive found Hot n Crunchy :D THE BURGERS ARE AWESOME and the chicken wings..! DEFINATLEY my favorite restraunt :) |
Hot N Crunchy responds: We appreciate your review and look forward to serving.
|★★ Good for kids to eat but not for people who looking Pakistani's food|
|★ we were planning to come but after see how your reply to customers and make fun of peope changed mind, since we're here in usa we need to learn from American how to talk and respect others even sometime customers are wrong. Good Luck!!!|
Hot N Crunchy responds: Dear valued customer, You're most welcome at anytime and we treat all our customers equally when they come to our restaurant and make sure they are fully satisfied with our food and service. In fact we encourage all our customers to give their honest feed back and let us know on the spot if there is anything they are concerned about. As i have mentioned previously, with grace of Allah we have been successfully in business for more than 3 years without any commercial advertising. We're here to serve our Muslim community with quality food and service. We understand that not everyone is satisfied and that's just nature of business. With that being said we still welcome you anytime and we can assure you that you will enjoy our quality food and service.
|★ restaurant is dirt and too many tables for that small space, food wasn't fresh and after we complain they warm up in microwave, don't want to go back.|
|★★★★ Good food.|
|★★★★ For me this is the one of the best place to go to eat burgers and their fries are amazing.|
|★★★★ Food is very good. Service is terrible! They took a long time to get us our food, didn't get it right, didn't bring it all out, and made one of our sandwiches spicy that we said to make bland. |
|★★★★★ Great food, place is small and doesnt have a very good atmosphere but great to carry out. Loved the philly cheese sandwich.|
|★★★★★ My husband and I are HUGE fans! We only eat Halal and this is our Burger Joint! We always order the spicy cheeseburger meal, it's so cheap and comes with a drink. They grill up a generous patty and it's always juicy and hot! It's fast too, we usually order to go and take it home but the times we ate there weren't bad either! LOVE their spicy fries too!|
|★★★★★ This place simply rocks....consistently awesome food...awesome prices.....great family environment....awesome service......They always took care of me since they knew I'm diabetic....very friendly ......I'm always looking for reasons to go to this place...To other dallas restaurateurs...this is how you do it.....watch & learn |
|★★★★ I would give this place above average rating.|
Chicken tenders were crispy had right amount of spices. My kids could not handle spice level in the fries. I would suggest they give option of making normal fries without spice sprinkled on them.
The beef burger was very good. The fried chicken was average, but definitely beter than KFC.
The service needs some work since orders are not queued up correctly and items within order need to come out together.
|★★★★★ We have been to this place several times. In terms of quality and price, I think this is a pretty good place. Our favorite is their "Chicken Boti". I like the Bihari Kababs also and the Nehari is generally good too. |
Sometimes, they do try to sneak in pre-prepared BBQ which you can tell by the inside temperature of the meat. On my last visit the service was bad and slow and they served me two orders of Chicken Boti that were clearly not fresh. However, on complaining, they re-did the order and did not even charge us. I think that was pretty professional.
Recently, they have this bad "damp" smell at the restaurant that I was told is coming from some sewerage problem at the building. I sincerely hope they would rectify the problem.
Other than that, the food quality and the staff attitudes are excellent.
|★★★★ Nice food...loved their philly cheese steak, keep it up!|
|★★★★ Great place for halal fast food. I’ve tried almost everything on their menu & everything is reasonably priced. Burgers are the Best in Dallas and customer service is good. |
|★★★ Good place to go to if you are craving spicy Pakistani food. They have good burgers and kabab/paratha rolls. The burgers, if ordered spicy were more like Chapli kababs than burger patties. Everything had a strong taste of "chaat masala" something that I am not looking for in a kabab roll. Overall an OK place to go to but not my favorite halal burgers. Fries are just OK and are overlaoded with masala. The staff and the owners are friendly and there is plenty of parking. One thing that I would rate really low is the speed and accuracy of service. With just a party of four, the first and last item of our food arrived about 10 to 15 minutes apart. The staff was busy watching cricket and browsing the web on their laptops. If it was not for this reason, I would have given them a 4 star rating.|
|★★★★ Some of their items are EXCELLENT like Bihari Kabab. They might be some of the best I've ever had. However, some other items are horrible. Their Nihari is one of the worst I've ever had. Overall good quality and good price. I like it (most items).|
|★★★★ Excellent good and affordable prices. Friendly service and welcoming environment. Needs more space and decor.|
|★★★★★ Probably one of the best desi style fast food joints in Plano. As is typical the kids are not into the "spice thing" as much as the desi parents. This is one of the few places our kids love to go eat at. It's you basic mom and pop burger joint, with a twist. You can tell them how hot you want your food to be and they will adjust it accordingly. The chat masala sprinkled fries are a hit and miss half the people in our family like them and half don't so we always ask them to do half and half. I am hooked on their newest green chilli burger, but have tried their rolls and Philli cheese steak, all are equally good.|
|★★★ Sorely lacking in manpower. Customer service suffers if there are more than 2 families dining in. Food is good just wish they had an ambiance where u would WANT to eat in.|
|★★★★ Good food and a decent clean place (cafe style) to sit and eat. If you don't like spicy food ask them to go light on spices. Staff members are easy to work ith too. Every time I've ordered, the food was brought in decent time. Overall, it's been a experience.|
|★★★★ excellent spicy beef philly steak sandwiches and fried chicken strips, also nice spicy french fries. Will go back again inshallah.|
|★★★★★ Ive been going to HnC since they opened. I assure none of these comments are falsely written by the owner lol. The food is always good and it sucks that grumpy desi people try to take their anger out on this site. This place is the best halal American food in Plano. Give it a try and decide for yourselves.|
Hot N Crunchy responds: Thank you very much for the compliment and we greatly appreciate your business. Management
|★ This is a dirty and smelly restaurant. We were fooled by the reviews (which seem to be written by the owners!) and went there expecting a decent, reasonably priced meal. The food was mediocre and the service terrible. The feckless staff did not know how to correctly take orders. It took a very long time to get our order which arrived in several installments. Very bad experience. It would be good if they cleaned the restaurant and trained their staff. Reading the comments posted by restaurant owners tells you what kind of people they are.|
Hot N Crunchy responds: Dear Sheheryar, We can understand your frustation and I would be mad too if I were banned from my favorite restaurant. But you do understand that we reserve a right to refuse service to anyone who try to create a scene at our restaurant while others are sitting down and enjoying their meal. Also by creating multiple IDs and putting same reviews shows how much you miss that food. For the rest of people, you are most welcome to visit our restaurant and see for yourself if the food and sevice are really that bad. If for some reason you are not satisified, we will pay your bill. Our success is solely based on word of mouth and we are proud of our quality food and service.
|NR Best fried crispy chicken zabiha, Halal in Plano, TX and also chicken tender was excellent.You should try it worth's every penny and the customer service was excellent. If u looking 4 great Pakistani food this is place 2 be, godbless our Pakistan |
|★★★ This establishment, while not a bad place to eat, is not a particularly great venue either - it is what one would expect from a bog standard fast food place anywhere. Of course, for us, the main reason for patronizing this establishment is the fact that it is halal and provides a break from the routine of South Asian - Middle Eastern - Thai - Chinese. |
Is the service slow? It has been on the two occasions I have been here, but two visits isn't much of a data point so I am hesitant to condemn the place based on two visits. I am mildly concerned about the cleanliness of the establishment. I would like to see staff cleaning the caked on grease from the tables, chairs, counter, etc. On peeking into the kitchen however, it appears to be clean though. All in all, the food quality, service and ambiance combine to give this place an average rating.
|★★★★★ Very good,fresh food.|
Yes it takes a while but what do you expect, It is freshly cooked?? I would rather wait an extra 5/10 mins than get food poisoning from undercooked food.
We have been here each time we visit the area, and have not been disapointed.
The owner is a pleasant man, all the staff seemed to know what they were doing.
We will continue to visit whenever we get the chance.
The prices are reasonable also.
|★ Bad food. Bad service.|
|★★★★★ Hot n Crunchy is the best place in Plano and nearby areas. We go there a few times every week and the food and service is awesome. The owners and staff are the nicest people that I have met. I always get the best food for the price. If you want fresh and tasty food for a good price, you should go there like me.|
|★ Horrible food, service and management. They have a way of mixing up orders and not serving what is ordered. The restaurant owner, instead of being apologetic for poor service, is rude and blames his customers. Never again.|
Hot N Crunchy responds: We apreciate your comment and we just want to say that we stand behind our quality food and service and we will not tolerate anyone using profanity to our staff while there are other families around. This is very family oriented establishment and we have a right to refuse service to anyone who clutter the environment by using bad language. Thank You.
|★★★★★ Zinger burger must eat!!|
|★★★★ I was visiting from Chicago and stopped by for quick bite. It is located in a two story shopping plaza and was a bit difficult to see from the road. I had the philly cheesecake sandwich which was awesome. A nice place to stop for a quick meal or take out.|
|★★★★★ We go there a lot. I love the beef burger, and chicken phillycheese steak. The customer service is very good. My daughter is a picky eater and she loves there chicken burgers. The only thing I would suggest is to order on telephone before going so you dont have to wait there as they make everything fresh.|
|★★★★★ Best American food restraint in the world always taste great everything I've tried on their menu and that's almost everything. The only bad part is the heat it's kinda hot in there but everything else is excellent!!!!|
|★★★★ Nice! Quiet, clean, family friendly, owner/manager was courteous. clean restrooms. |
American fast food was great (cheeseburger, fries) and kabab combo was also very good, except maybe the rice that came with it, which was so-so. Price was a little higher than expected, but definitely worth the money and a few more visits. We also ordered food to take home after we ate. Kids happy, Mom happy, me happy too!
|★★★★★ Excellent food! Burgers, phillycheese steak, rolls, fried chicken, you really can't go wrong. Food is cheap and super succulent and delicious. Service is good/quick, people are very nice and hospitable.|
The cheese burgers are so juicy, the taste simply explodes in your mouth. Why are you still reading this? Go there NOW! ;)
|★★★★ Good fast food place to eat out. Their philly cheese steak and hamburgers are good. The customer service is also very good.|
|★★★★★ Great burgers and Philly cheesteaks. I recommend trying this place out. price is great and so is the food.|
|★★★★ Had chicken wings, beef philly cheese steak and nihari to go. Wings and cheese steak were great, nihari was OK. Service was cordial and quick (although the restaurant was empty when I went.|
|★★★★ Really good food. I recommend the hot & spicy wings, cheeseburgers and Nihari. We did not enjoy Philly cheese steak sandwich (no mushrooms). For our large group, the service speed is reasonably fast, and friendly customer service was tops. Our kids are picky but they enjoyed this place. Prices was very reasonable and generous portions. |
|★★★★★ Visited this place on my trip to Dallas last month and I believe this was my best restaurant pick in the US so far! My husband,I and my sisters-in-law LOVED the american food here. The prices were jaw-droppingly low but the food was surprisingly authentically American in taste. We tried the quarter pounders, crispy chicken burger, chicken tenders and beef burger. We found everything heavenly delicious. The owner was very nice too. we liked the place so much that we ate twice there on the same day. The best Zabihah American place i've been too and cant wait to go to Plano again and eat here!|
|★★★★★ Great prices, great food period. I went here a couple of times and tried the fried chicken, cheese burger, philly cheese steak sandwich and chicken tikka boti with naan. All were delicious. You have the option of going spicy and I would recommend it. The owner is really nice as well. |
|★★★★★ Great food, reasonable price and play area for kids and place for Namax also. I love their food. They are very friendly and nice people who work hard to give good food and service.|
|★★★★★ Great food! I tried their Philly Cheese Steak Sandwich, Chicken Tender and Half Pound Beef Cheese Burger. They taste very good. My friend took Stir Fry Chicken and Beef and he was very impressed too. I would like to recommend it to anyone who wants to eat halal American food. As others mentioned, they indeed take some time to serve the food but in their menu they clearly mentioned that customers should call ahead with their orders as they may need at least 10 minutes to serve. All the prices are very reasonable. Moreover, they have a prayer room for Muslims.|
|★★★★ Awesome food, very nice prices. We are one of the regular visitors at this place because of their nice burgers and fried chicken. I recently tried their chicken biryani which is good too.|
I like the Philly Cheese Steak Sandwich, its awesome. Highly recommended.
|★★★★ My wife and I come here very often. We love the fact that there is a playroom for kids where they can have fun while we eat. Another bonus is that you can pray here. |
Now the food.
I really enjoy burgers and chicken tenders here. They are always very tasty. The stir-fry chicken is also pretty good. Overall, we love this place and come here often.
|★★★★★ Really Good Chicken Tikka!!|
|★★★ Fried Chicken is very bad. It has some bitter taste which I can not understand.|
Philly Chicken and Beef sandwiches are good. If you want some low cost food then this place isn't that bad.
Remember Never even try Fried Chicken.
|★★★ i went here recently...i agree with everyone else...the food takes too long to come out ....my mom and i waited for at least 40 min. we ordered fried rice and im positive i can make better it wasnt bad but very avg. everything was fresh, the thing i remember being very delicious were the chicken tenders they were light and crunchy..eaten with ranch...|
|★★★★ If you can get past the fact that it takes FOREVER to get your food here, you’ll enjoy this place. The food is reasonably priced and I everything I’ve tried so far has been great. My favorite is the Philly Cheesesteak, though I’ve tried and loved their wings, chicken kabob rolls, and fried chicken as well. Now about that near fatal flaw of taking forever to make the food – while I appreciate the fact that they are making the food fresh and hence it takes longer to prepare, surely they can invest in more cooks or better equipment though? I’ve given up in eating in because it simply takes too long. Even when I order in advance they don’t give me the correct time to pick it up. I now order 30 minutes in advance and I live 5 minutes away! This is the only flaw that prevents me from rating this place 5 stars.|
|★★★★ They take a vvvery long time to make your order, which they say it's because they want to make it fresh. However, they should give a reasonable and realistic time frame for pick-up as well. If they order is going to take 40 minutes to make, don't say it'll be ready in 15 minutes. The food is awesome though, which is why I keep going back. So far, great fried chicken and chicken tenders and philly cheesesteak sandwiches :) |
|★ Ok, so we read the reviews and thought it's a new restaurant, so we should try it out. First of all we ordered from home and then drove there, that took about 20 minutes.. Once we got there we saw that the seating arrangement was really bad, they tried to put too many tables when there isn't enough space, the chairs bump into each other when people try to sit.. It's very uncomfortable because it feels like everyone is sitting right on your head.. Then our food took about 40 minutes to come out after we got there. At first they brought just the pieces of fried chicken and no other food.. Normally all food should come out together.. So we waited 10 minutes to see if the other food will come out, it didn't. So we told the guy to take it back and because it's cold now and bring the fried chicken with our food.. 10 minutes after that our food came out, which was so so... and the fried chicken they brought with it was under cooked.. there was blood coming out when we took it apart.. so we showed it to the guy and sent it back.. Then it didn't come out until we were leaving, so we told the guy we don't want it... So our experience was really bad and we r definitely not going back there.. My suggestion to the owner and management is that they need to get organized and plan things better.. They need to either get more equipment for cooking and more people to work and just better organization.. I reallly wish that our experience was better because we really need good restaurants in plano.. I hope this will the owners of Hot and crunchy to improve their restaurant and the service!|
|★★ We ordered Paratha chicken boti roll, fried chicken and crispy chicken burgers. Paratha roll was not at all good, paratha was so stiff. I could not finish the roll. Even the fried chicken, and burgers were not as good as when we tried it first time. They need to keep the standard of food, otherwise will loose customers.|
|★★ I am not that impressed as compared to other reviewers. I personally believe Grand Cafe and Meat Matters are much better than this restaurant.|
|★★★★★ Overall excellent. Prices are very reasonable. Burgers/Cheesesteaks are the best in town, both are better than Meat Matters/Grand Cafe. The owners are very nice. Call ahead, because it may take some time, they making everying fresh. |
Crispy Chicken Burger is also very good.
|★★★★★ I rate this resturant in Plano TX, as breath of fresh air. Muslim residences of Plano craved for this kind of food and service. There eating enviroment (sitting area) is average size, simply and clean.|
Honetly there turn around for food service is slow if you order on spot. THis is with the standard of other desi resturants in Dallas Metroplex, who we all know serves pre-made dishes (with microwave heat). And only reason Hot N Crunchy are late due to their fresh make, which I highly prefer over waiting . So thank you.
Now its works well for me as I order on phone before eating in or taking out.
I have introduced my friend, and they all have same comments.
So thank you Hot N Crunchy, keep up the good service and keep bringin those yummy food items.
|★★★★★ I am frequent visitor to this establishment. Place is clean and staff is friendly and cordial. Superb customer service and great food. My kids love their chicken tender burgers and we love their philly chicken subs. Nice addition to the city of plano.|
|★ The food they gave us was cold. When I asked the server if he could at least microwave it for us, he told us that he would bring us "fresh" food, however it again took him 15 minutes to bring the food back. Very low quality food.|
|★★★★★ New in Plano and found this place very decent. Food was made fresh and owners were very friendly and like others have mentioined I too like the kids area. Wait time was little longer but it was worth it and also while I was waiting they gave us complimentary chicken tender which tasted really good and prices were very reasonable. |
|★★★★★ I have been here twice and both times the service and food quality was great. As mentioned in few other posts, since they make things from fresh ingredients, it is better to order in advance to avoid longer wait. The prices are extremely reasonable. The atmosphere and the eating area is very clean including a play room for kids. Please go there and try it out - Inshallah you will also like it.|
|★★★★★ I just open the page to add my experience in Hot N Crunchy. I was reading all the previous reviews and notice that Br. Bilal wasn’t happy with the service. I just wanted to say that it takes time and effort to built reputation and I think it is really shameful for a muslim brother to say negative things just to attract some customers to his business. Being a resident of Plano I know both of the parties very well and can confidently say that Hot N Crunchy serves 100% Halal food. People from all over the place read our reviews to find out which place serves Halal. So please try not to misguide and confuse them. I really enjoyed the clean atmosphere and the customer service of Hot N Crunchy and of course the food was fabulous especially grilled chicken burger, chicken tenders and Philly cheese steak. The best part I liked was their kids room which no other Halal restaurant in Plano has.|
I wish them all the luck in business and hope that our Muslim community grows stronger and larger.
|★★★★★ I just founf out about this restaurant thru a friend and it was definitely worth going. Very nice and family atmosphere, owners were friendly and I just loved the Kids room which also turns into Prayer room if needed. Food was great after little wait but one of the owners explained that everyhthing is made fresh on the spot and cooking takes time to which they have no control over. They recommend calling ahead and place order which worked out for me on my second visit with my family and friends. I recommend Philly Cheese Steak sandwich and Cheese burger. Friend Chiken is very nicely done as well as Chicken tender burger which remoinded me of Zinger burger by KFC in pakistan. I will definitely be going back with my family and other friends. May allah give them enough support to keep that business going. |
|NR In response to Zabihahmatters and Bilalali, i would like to say that those are false claims and by saying that our food is not halal is very unethical and if you really want to verify authenticity of halal meat than you will have to go beyond supplier. We serve 100% Zabihah Halal Meat and we have Authenticity Certificate to prove it and also we have never had anyone wait 43 minutes so I'm not sure where that came from. Our food and quality speaks for itself and I just want to say that lying and misdirecting muslims who rely on this site to go out and eat with their families is not something a good muslim or humanbeing would do. Please be confident about our halal food and feel free to come and let our great quality food decide who to trust. This is a family owned restaurant and the whole idea was to provide our muslim community with good quality Zabiha Halal food that is not easily available. Also I want to add that if anyone has to wait that long even after ordering their food over the phone, we will give food for free. I would request people who have eaten here to enter their honest comments about our place and what more we can do to make it better. Thank You,|
|★★★★★ Best Philly Cheese and Best Chicken Tikka, 100% Zabihah Halal Certificate available on request. Excellent customer service. Kids room is a treat for kids and parents can enjoy their food while kids play. First in DFWfor this kind of setup.|
|★★★★ I think this is a great place. The food was good, the Philly Cheesesteak was prety good - however it faces stiff competition from the Grand Cheesesteak, and the fried chicken is good, but not Ny Famous good. |
Having said that, the service was good, and for those living in Plano/Frisco, it's a welcome addition.
The absolutely best aspect of it is the little children's play area! Keeps the litle one's busy while parents enjoy a nice meal!!
|★★★★★ I totally agree with all the comments posted here. And i loved their Chicken tender, philly cheese beef steak, chicken tikka and fried chicken. Nice environment, friendly customer service, i would highly recommend this resturant to every food lover... It's worth waiting for the order, because they dont use pre-cooked food!! |
|★★★★★ We went there last night after seeing a flyer at Plano masjid on Friday. We ordered fried chicken, Philly chicken sandwich, chicken tikka (on seekh) and chicken tender burger. All we could say after a few bites was WOW! This is probably the first time I am giving a 5 star rating to a local eatery. Especially considering we'd gone in with very low expectations. But the food turned out to be very appetizing and the price is fairly reasonable. I would say the chicken tikka is the best, very different marinate, had slight spicy zing to it that I hadn't tasted for many years. Chicken tikka everywhere else is practically a joke. I was sold right there, though I had gone in for the fried chicken but must add the crunchy tender chicken burger and Philly chicken were also very good. The fried chicken was also fairly good, still better than any halal fried chicken in the area, but after the other 3 dishes, it didn't matter.|
They also have a small kids play room with some toys right in there which is a novel idea to keep kids busy while parents have their meals and can still keep an eye on their kids. Customer service was polite though their preparation does take some time - they recommend that you call in with your order before arriving. I think the menu would be available from their website. Let's hope they prosper and maintain their quality. I would hate for such a good find to fizzle out after a few months, as most of our halal places do.
|★★★★ A good addition to halal eatery in plano. Being parents to a three year old picky eater who wants to be around a lot of activities while eating, Hot N Crunchy with its child friendly kids room provides a great opportunityfor us as parents to enjoy their tasty delights. Also I was impressed by the idea of Prayer area, where we all offered magrib together. Great work Hot N Crunchy. Keep going. |
|★★★★ Nice and Clean Place. Good decor. Even a children Play Area is there. and of course the food is great. every thing from their fried chicken to Philly Steak is good.|
|★★★★★ [No review submitted]|